Frequently Asked Questions
Everything you need to know about your OpenMityRomance shopping experience.
How do I determine my correct size?
We provide a detailed size guide on each product page. Since our romantic fashion pieces range from tailored silhouettes to flowy designs, we recommend measuring your bust, waist, and hips to ensure the perfect fit.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please visit our Returns Portal to start a request.
What payment methods do you accept?
OpenMityRomance accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my OpenMityRomance garments?
To preserve the delicate fabrics and intricate details of our pieces, we recommend hand washing in cold water or using a gentle machine cycle in a laundry bag. Always air dry away from direct sunlight.
Do you offer international shipping?
Absolutely! We ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.